State governments are starting to navigate the AI frontier, blending excitement with cautious experimentation. From chatbot-assisted customer service to tools streamlining housing processes, AI promises big payoffs—but not without risks. Leaders are grappling with data quality, governance, and the unpredictable long-term costs of AI, even as pilot programs show encouraging productivity gains.
For some, it’s a game-changer; for others, the costs raise tough questions. As this technology evolves, states are laying the groundwork, balancing ambition with the responsibility of getting it right. The stakes? Nothing less than transforming how governments serve their people.
For the full story on the AI adoption race, check out this article from Route Fifty.
