Government agencies are turning to artificial intelligence not just as an upgrade, but as a necessity. With workforce shortages, tight budgets, and rising demands for faster service, AI is streamlining operations in ways that were once unimaginable. From automating paperwork in Florida to optimizing budgets in Pittsburgh, cities are already seeing the benefits. But challenges remain—legacy systems, privacy concerns, and public trust. The key? A careful, phased approach that ensures AI enhances government efficiency without disrupting the people it’s meant to serve.
Get more on the story of how local municipalities (like Minot is) are leveraging new technology to improve services, performance and outcomes for their citizens from Smart Cities Dive.
